Privacy Policy

Last Updated: November 4, 2024

1. Introduction

IndiAps ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our mobile applications and cloud-based ERP platform.

2. Information We Collect

Personal Information:

  • Name, email address, and phone number
  • Company name, industry, and business information
  • Billing and payment information
  • Messages and communications you send us
  • Account login credentials and preferences

Automatically Collected Information:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our platform
  • Cookies and similar tracking technologies
  • Usage analytics and behavior patterns

3. How We Use Your Information

  • Provide, maintain, and improve our ERP solutions and services
  • Process transactions and send related information
  • Send promotional communications, newsletters, and updates
  • Respond to your inquiries and customer support requests
  • Monitor and analyze usage patterns for service improvement
  • Comply with legal obligations and prevent fraud

4. Data Security

We implement comprehensive security measures to protect your information, including:

  • SSL/TLS encryption for data in transit
  • Advanced encryption standards (AES-256) for data at rest
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • AWS infrastructure with enterprise-grade security
  • Compliance with industry security standards (ISO 27001)

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information:

  • With service providers who assist us in operating our platform
  • When required by law, regulation, or legal process
  • To protect our rights, privacy, safety, and property
  • In connection with a merger, acquisition, or asset sale

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right to access: Request a copy of your personal information
  • Right to rectification: Correct inaccurate information
  • Right to erasure: Request deletion of your data
  • Right to opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. We use:

  • Session cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Marketing cookies to personalize your experience

8. Third-Party Links

Our website and platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time by contacting us. Some information may be retained for legal, accounting, or regulatory purposes.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using our services, you consent to such transfers.

11. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly. Please contact us if you believe we have collected information from a minor.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

📞 Phone:+91 9003258342
📍 Address:10/904/AD1, Aiswarya Garden Main Road, Medavakkam, Chennai, Tamil Nadu, 600100, India

© 2025 IndiAps. All rights reserved. This Privacy Policy is subject to our Terms of Service.